"Organization Name" Not Found

Even if you have been added as a member of the organization or project, when you access the organization's URL (https://app.magicpod.com/<organization_name>/), you may see an error message saying, "‘Organization Name’ not found."

Cause and solution

• You may not have been added as a member of the organization or project.

  • Please ask the organization or project owner to check.

    Reference: Method of adding members to the organization/project

• It is possible that the IP address you are using to connect to the organization is restricted.

  • Please ask the organization owner to check the settings for IP address restrictions.

    Reference: Connection source IP address restrictions (organization data)