This explanation covers cases where you are not sure how to use MagicPod, you are troubled by an error occurring, or you want to know more about it.
1. Method of Inquiry
- Click “Contact” at the bottom-right of MagicPod for screen operations, commands, or other functions.
- For test failures, click “Inquiry about the test result” at the bottom-right of the MagicPod test results.
2. Introduction to the Slack community
We welcome your inquiries and requests for MagicPod, and we also hope that users can use the site as a place where they can share knowledge, make connections across different organizations, and discuss their daily problems. We also announce events here, so we look forward to your participation.
Apply using ○this form○.
*People considering using MagicPod or those who are utilizing the free trial may also participate.
*Some of the meet-up events may be limited to users in the charged plan.
*The application and participation of members of competing companies is strictly prohibited.
3. List of planned features for development
Upcoming features planned for development are showcased on the MagicPod Product Portal, where you can not only vote for features you find valuable, but you can also suggest new features. Please access the link below and share your opinions and new ideas.
Vote for your desired features
1. On the MagicPod Product Portal, click on the feature card you want to vote for.
2. Please answer the question: How important is this to you? Providing specific usage examples will serve as valuable references in our development.
3. If you receive an email with the subject "Confirm email to submit idea [Action required]", please click the "Confirm email" button within the email to complete the confirmation process. Should there be any updates regarding the feature you voted for, we will notify you via your registered email.
Suggest new features
1. Click Submit idea at the top right of the MagicPod Product Portal screen.
2. Please describe the feature you are proposing, provide specific usage examples, and answer the question: How important is this to you?
3. If you receive an email with the subject "Confirm email to submit idea [Action required]", please click the "Confirm email" button within the email to complete the confirmation process. Should there be any updates regarding the feature you suggested, we will notify you via your registered email.
This concludes the start guide.
If you have any issues, questions, or requests, please feel free to contact us!