Subscribe to a paid plan and manage payments

Note 1: Only the organization owner account can change the contract and payment settings.

Note 2: If you use both mobile app testing and browser testing, you must have the same contract length and payment method for both. You cannot choose different options for each service.

Table of Contents

1. Standard Plan - Monthly Contract

2. Standard Plan - Annual Contract

3. Enterprise Lite Plan/Enterprise Plan

Standard Plan - Monthly Contract

Subscriptions are made through the Plans page.

To subscribe:

In your MagicPod organization, go to Settings > Plans page.

• Payment will be automatically charged to your credit card.
• The fee for the current month will be charged immediately at the time of subscription.
• Invoice will be issued at the time of the charge.
• If you do not cancel by the day before your monthly billing (same date as your subscription start), the fee for the next month will be automatically charged. For example, if you subscribed on January 10th, the next charge will occur on February 10th.
• If you add options (e.g., more test cases) after subscribing, a prorated fee from the date you added the options until your next monthly billing will be charged to your account. Future monthly billing will include the fees for any added options.

Standard Plan - Annual Contract

Subscriptions can be made either through an application form or via the Plans page.

Subscribe via the Plans Page:

• In your MagicPod organization, go to Settings > Plans page.
• Select the “Annual” option.

• Payment will be automatically charged to your credit card.
• The fee for the current year will be charged immediately at the time of subscription.
• Invoice will be issued at the time of the charge.
• If you do not cancel by the day before your annual billing (same date as your subscription start), the fee for the following year will be automatically charged. For example, if you subscribed on January 10th, 2025, the next charge will occur on January 10th, 2026.
• If you add options (e.g., more test cases) after subscribing, a prorated fee from the date you added the options until your next annual billing will be charged to your account. Future annual billing will include the fees for any added options.

Subscribe via Application Form:

• You can subscribe via a DocuSign electronic agreement or a PDF application form.
• Payment is made by invoice via bank transfer.
• Invoices are issued at the end of the month in which the contract starts, and payment is due by the end of the following month.
• The contract term is one year. The contract will automatically renew upon expiration.
  We will send an email notification regarding the renewal approximately 90 days before the renewal date.
• If you add options (e.g., more test cases) after subscribing, a prorated fee will be charged for the period from the date the options are added until the next annual billing date. The same application form format is used when adding options.

Enterprise Lite Plan/Enterprise Plan

• Subscriptions are accepted through Docusign electronic contracts, PDFs, or postal mail.(A postal mail option is available only in Japan).
• Invoice billing with payment via bank transfer.
• Billing is finalized at the end of the month of the contract start date, with payment due by the end of the following month.
• The contract concludes a day before its one-month or one-year anniversary, depending on the term selected. To renew, you must submit a renewal application by that date. (Alternatively, it can be set to automatic renewal unless canceled)