MagicPod allows you to set up two-factor authentication (2FA) for each user's account login.
How to Set Up
1. Navigate to Settings
After logging in, go to "Account Settings" in the top-right menu and click "Enable 2FA".
2. Install Authenticator App
For MagicPod's two-factor authentication, you can use Google Authenticator or Microsoft Authenticator.
If you don't have the app, please install it.
3. Enable Two-Factor Authentication
Open your authenticator app (Google Authenticator or Microsoft Authenticator) and scan the two-factor authentication QR code.
Enter the token generated by the app and click the "Next" button to enable two-factor authentication.
4. Download Backup Codes
Ten backup codes will be automatically generated. These can be used to log in when your token generator (such as the Google Authenticator app) is unavailable.
【Important Notes】
- Please be sure to download and securely store your backup codes.
- From a security standpoint, MagicPod support generally cannot assist with account resets in cases where backup codes are lost. Please understand this in advance.
Q&A
Q. I accidentally deleted data from my authenticator app and cannot log in.
You can log in by entering the backup codes that you downloaded when setting up two-factor authentication.
Q. Can I make two-factor authentication mandatory for organization members?
Currently, there is no feature to make two-factor authentication mandatory.
We have received requests for improvement on this point and have the card:
Want to enforce two-factor authentication for organization members
Q. I cannot use my backup code.
If you enter an incorrect backup code, subsequent attempts with the correct code may still be recognized as invalid.
In this case, clearing your browser cache may resolve the issue. Please try this as a first step.